DATENSCHUTZRICHTLINIE

This Privacy Policy applies to DosaWorld's website ("dosaworld.de") and explains how we collect, use, and protect your personal data when you visit our website. We are committed to safeguarding your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable laws in Germany.

1. Data Controller

The data controller responsible for processing your personal data on this Website is:

Dosa World Indisch Restaurant UG
Lämmerwiete 2

21073 Hamburg
Email: info@dosaworld.de
Phone: 04032527895

2. Data We Collect

We may collect the following categories of personal data:

a) Data You Provide Directly

Contact Information: Name, email address, phone number.
Reservation Details: Date, time, number of guests, special requests.
Feedback or Inquiries: Information you provide in messages or forms.

b) Data Automatically Collected

Technical Information: IP address, browser type, operating system.
Usage Data: Pages visited, time spent on the Website, and referral URLs.
Cookies: Information about your preferences and settings.

3. Purposes of Data Processing

We use your data for the following purposes:

To process and confirm reservations.
To respond to your inquiries or feedback.
To send marketing communications (with your explicit consent).
To analyze Website usage and improve functionality.
To ensure security and prevent fraud.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Article 6(1)(a) GDPR: Consent (e.g., for marketing communications).
Article 6(1)(b) GDPR: Performance of a contract (e.g., reservations).
Article 6(1)(c) GDPR: Compliance with legal obligations.
Article 6(1)(f) GDPR: Legitimate interests (e.g., Website optimization).

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience. Cookies are small text files stored on your device. We use the following types of cookies:

Essential Cookies: Required for Website functionality.
Analytics Cookies: To understand user behavior and improve the Website.
Marketing Cookies: To deliver personalized advertisements.

You can manage your cookie preferences through our cookie banner or your browser settings.

6. Data Sharing and Transfers

We do not sell your personal data. However, we may share your data with:

Service Providers: For hosting, analytics, or marketing services.
Legal Authorities: If required by law or for legal claims.
Business Partners: In case of events or promotions you have opted into.

We ensure that all third parties comply with GDPR requirements.

7. Data Retention

We retain your data only as long as necessary for the purposes stated in this Privacy Policy, or as required by law. For example:

Reservation data: Retained for up to 12 months.
Marketing data: Retained until you withdraw your consent.
Legal records: Retained as required under German tax and commercial law.

8. Your Rights

Under the GDPR, you have the following rights:

Right to Access: Obtain information about the data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your data ("right to be forgotten").
Right to Restriction: Limit the processing of your data.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Revoke your consent at any time.

To exercise your rights, please contact us at info@dosaworld.de.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include:

SSL encryption for data transmission.
Secure storage systems with restricted access.
Regular security audits and updates.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

11. Children's Data

Our website is not intended for children under 16 years of age. We do not knowingly collect data from children without parental consent. If you believe we have collected such data, please contact us immediately.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be posted on this page with the "Last Updated" date at the top.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Dosa World Indisch Restaurant UG
Lämmerwiete 2

21073 Hamburg
Email: info@dosaworld.de
Phone: 04032527895